Welcome to Tillicoultry Medical practice
For appointments, prescriptions or enquiries please call 01259 750531
Change to Appointment System
On Monday 12 January 2015 there was a change to the appointment sytem in the practice.
What does this mean for you the patient? THE OPEN SURGERY HAS STOPPED. All appointment requests for same day are phone triaged by the duty doctor.
What are the benefits be? More overall appointments and more patients dealt with on the phone that day.
What do you need to do? Phone the surgery by 11.00am if you require to be seen on the day and the duty GP will traige your call. Drop-ins will not be accepted. Future appointments can still be requested at any time.
A Change to Repeat Prescription Ordering
To minimise the risk of errors, we no longer accept voicemail requests for prescriptions. You can order your repeat prescription by registering with Patient Access, please ask at reception for details. You can still order by telephone from 9.00am-12noon, by returning your prescription ordering slip to the practice between 8.00am & 6.00pm Monday to Friday or through your pharmacist (ask your pharmacist for details).
This year you will not receive a letter from the surgery. If you have missed our annual flu clinics and fall into the criteria (see below) but would still like a flu vaccination please contact our receptiontists on 750531.
Criteria: age over 65; pregnant; chronic medical conditions including chronic respiratory, heart, kidney or liver disease, chronic neurological conditions; diabetes; immunosuppression; residents in long stay care facilities; carers; healthcare workers.
Children's Flu Immunisations 2014
Pre-school children will be offered flu immunisation through their GP Practice (children must be aged 2 or over on 1 September 2014 to be eligible). Please telephone the practice if you would like an appointment for your child.
All primary school children will also be offered the vaccine this year at school.
We are an approved GP training practice, which means that we may have a GP Registrar attached to the practice for several months at a time. GP Registrars are fully qualified doctors with at least 2 years experience of working in hospitals and who wish to specialise in general practice.
We are pleased to have Dr Alison Hunter and Dr Faye Porter working as GP Registrars in the practice from 2014-2015.
From time to time individual GPs or a GP Registrar may wish to video some consultations for training and education purposes. Your consent will always be requested both before and after such videoing, and further information will be provided at the time. Your participation in these consultations is much appreciated, but entirely optional.
Patient Participation Group
We are interested in trying to change our appointment system and realise that you are the people who experience it on a daily basis. If you feel that you have ideas and suggestions to put towards this change and can do so constructively then we invite you to meet with us to improve our service to you. Interested patients should give their name to reception staff and, depending on numbers, we will be in contact at some point over the next few months.
Ordering Prescriptions Online
At the moment patients’ can order their repeat prescriptions using our website. We now have a superior system for ordering your repeat prescription and this requires less effort. In the first instance all you have to do is obtain a pin number from reception at the surgery to access this, this system is accessed online. If you cannot attend the surgery contact us and we will arrange to have this posted to you. We are hoping to phase out the current system by 1 March 2015. The new online system is more user friendly. You will only be prescribed what you doctor has authorised on the up-to-date medical record kept by the practice.
Donate Unwanted/Unused Medicines
Inter Care - Medical Aid for Africa
We are now registered with Inter Care, a charity that recycles medicines and supplies medical aid to Africa. If you have any unwanted or unused medicines at home these can be returned to the medical practice. Intercare can accept items that have at least 15 months to their expiry and are in their original packaging in complete blister strips. They cannot accept controlled drugs (these should be returned to the dispensing pharmacy).
Inter Care will collect the medicines from us and their team will check and sort them before they are shipped to clinics in Africa. For further information on the work of Inter Care please visit their website by clicking the link above.
"This year Inter Care has sent nearly £700,000 worth of surplus medical supplies to 125 clinics in Africa. We rely upon the kind support of family grants, donations and fundraising activities to treat people who would otherwise not have access to medical treatment. Please donate today and make this possible."
Letter of thanks from Nzama Health Centre, Malawi
Public Holidays 2015/16
Good Friday 03.04.15, Easter Monday 06.04.15, Monday 04.05.15, Monday 08.06.15, Monday 07.09.15, Monday 12.10.15, Friday 25.12.15, Monday 28.12.15, Friday 01.01.16, Monday 04.01.16.
CREATE 2015 (staff training) doors close at 12.30pm
Thursday 19.2.15 and Tuesday 17.3.15.
The surgery will close from 12.30-1.00pm on the first Wednesday of every month for staff meetings.
In January 221 appointments were made and not kept! If you cannot keep an appointment PLEASE CANCEL IT.
(Site updated 20/02/2015)