TILLICOULTRY

If you phone before 4.00 p.m., you will be asked to call back later, when we have had time to view the day's mail and the Doctors have checked and interpreted the results for you.

Blood tests: most take about 3 days to come back to the Practice. However some take longer, even several weeks. We usually suggest you wait a week before phoning for results to allow us time to receive and consider your results. If a test is  required urgently, your doctor may be able to obtain it earlier but this often takes considerable effort and delays other peoples' results [and other things getting done].

    X-rays: if you have been sent for an X-ray, even though you attend the 'open-access' service very quickly, the written result often takes 2-3 weeks to reach us.

We recently installed a new computerised system for storing letters and results in patient records, known as Docman, which means the Doctors and Nurses can have quicker access to results iwhile you are in surgery, and cuts down on paper waste. All results are securely stored and we are sure this is a safe and effective advance in the running of the practice.